JOB DUTIES & RESPONSIBILITIES

• Daily operations of the customer service counter and deliver quality services to customers
• Provide excellent service experience to members and customers in resolving their inquiries/issues on counter registration, client service care program, etc.
• Ensure that customers' enquiries/issues are resolved timely in compliance with the company's standards
• To conduct any other ad-hoc duties

KEY REQUIREMENTS & COMPETENCIES

• 1-2 years working experience in customer service industry
• Retail/on-line customer service experience will be considered as a distinctive advantage
• Fluency in Cantonese, Mandarin and English
• Positive attitude and good interpersonal skills, patient, friendly personality, approachable with a customer centric mentality. and passionate in assisting customers

To apply, please submit full CV with expected salary

We offer a competitive remuneration and benefit package which includes medical scheme,dental allowance and year-end bonus.
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