Responsibilities:

• Handle customer enquiries and complaints with excellent customer services manner
• Handle and follow up issues with clients via email and calls
• Maintain and frequently update database
• Enhance customer satisfaction by providing timely customer supports
• Provide administrative and clerical supports
• Handle ad hoc assignments and other duties as required
  
  

Requirements:

• Proficiency in English, Cantonese and Mandarin
• Higher diploma or above with minimum of 1 years relevant working experience
• Experience in Ecommerce, customer services or related industry is an advantage
• Independent, flexible, attentive to details
• Excellent interpersonal and communication skills
• Presentable, cheerful and with positive thinking attitude
• Computer Literacy in MS office, Word, Excel, PowerPoint and Chinese Word processing
• Recent graduate will be considered
  
  

Remuneration Package:

• Competitive salary
• Private health insurance
• Long term career progression
• Opportunity to join a multi-award winning digital organization
  
  

If you’re interested in applying for this position then please send your CV along with current and expected salary by clicking 立即申請.

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