Customer Service Assistant / Officer
MasterSoft (H.K.)LtdAdmiralty, Hong Kong IslandUpdate time: August 3,2019
Job Description
Who we’re looking for?
- Handle incoming telephone enquiries on products / services from corporate customers in a professional manner
- Responsible for carrying out technical support work and daily operation tasks including support phone and email handling
- Provide problem diagnosis, cause identification and resolving system problems
Way to success
- Diploma or above
- Good computer software knowledge
- Good problem solving skills and quick learner
- Able to work under pressure
- Hardworking, reliable, able to work independently as well as a team
- Good command in both written and spoken in English, Cantonese and Mandarin
- On-job training will be provide
- Some technical or accounting background advantage
- Fresh graduates will be considered
- Immediate availability is preferred
- Candidate who have more experience will be considered as Customer Service Officer
Benefits:
- 5-Days Work
- Discretionary Bonus
- Medical Insurance
- Annual Leave and Birthday Leave
- Wedding, Maternity and Paternity Leave
- Happy and harmonious working environment
- Valuable working experience
Qualified candidates, please send your CV including current and expected salary to
hr@mastersoft-hk.com
.All applications will be treated in strict confidence and used solely for recruitment purpose. Those not invited for interview within 6 weeks may consider their application unsuccessful.
Summary
Industry:
Information Technology
Job Category / Function:
Sales (Telesales / Telemarketing / Call Centre)
IT (Systems / Technical Support)
IT (Others)
Fresh Graduate (Fresh Graduate)
Job Position Level:
General
Employment Term:
Full Time / Permanent
Min. Edu. Level Req:
Diploma
Total Working Exp:
1 or above
Salary(HKD):
-
Location:
Central & Western District / Admiralty
Benefits:
Dental Insurance
Five-Day Work
Medical Insurance
Performance Bonus
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