Responsibilities:

• Provide a professional customer service experience to customers
• Responsible for replying customer enquiries and complaints via service counter, duty phone or in writing with courtesy and efficiency
• Develop and maintain a long term relationships with potential and VIP customers and provide personal shopping experience to VIP customers based on customer preference on Liquor & Tobacco.
• Develop and maintain relationship with Tour Group Leader & Group Customers
• Floor facilitation on customer greeting, orchestra or direct the traffic, POS queue, etc.
• Assist & support to store marketing and promotion programs
• Maintain the shop tidiness and quality presentation;
• Perform administrative functions if needed
• Shift duties required

Requirements:

• Higher diploma or above.
• At least 1-2 years’ relevant experience in customer service, preferably with lounge service, retail or complain handling experience
• Fluent speaking in English and Mandarin are highly preferable.
• Passionate in customer servicing.
• Pleasant, proactive and customer-oriented with good manners.
• Willing to take shift duties;

Benefits :

• 5-Day Work Week
• 12-17 days AL
• Public Holidays
• Monthly Allowance ($500)
• Traffic Allowance ($680-$900)
• Night & Morning shift Allowance ($40-$350 per shift)
• Typhoon Allowance (2-3 times of daily salary)
• Incentive scheme
• Paid Sick Leave
• Medical Scheme
• Dental Scheme
• Performance Bonus

Interest Parties please send your resume by clicking 立即申請 or call 3913-2669 for the interview.