Customer Service Assistant / Project Assistant (Part-time)
Computer Recruitment Consultants LimitedTsim Sha Tsui, KowloonUpdate time: April 4,2019
Job Description
3 April 2019
Our client, Hong Kong Education City Limited (HKEdCity), is now looking for part-time Customer Service Assistants to join their dynamic team. HKEdCity is a wholly-owned company of the Government of HKSAR. Its portal,
www.hkedcity.net
, is a one-stop professional educational portal in Hong Kong which promotes the use of I.T. in improving the effectiveness of teaching and learning.Responsibilities:
- Handle and resolve users’ inquiries;
- Assist in digital books production;
- Assist in database management and maintaining database fresh;
- Solicit feedback from customers to improve service and systems;
- Gate keeping of contents of the company’s websites;
- Perform User Acceptance Test of newly launch services;
- Perform administrative duties and other ad-hoc duties as assigned by supervisor.
Requirements:
- F.6 or above in any discipline;
- Proficient in MS Word, Excel, PowerPoint and Chinese word processing;
- Good command of spoken and written Chinese and English;
- Proficient in spoken Mandarin will be an advantage;
- Mature with good telephone manner and be a good team player;
- Good interpersonal and communication skills;
- Able to work independently and with high accuracy.
- Flexible working time: 08:00 - 22:00 from Monday to Saturday, excluding public holidays (4-12 hours per day)
Interested parties, please forward your resume in WORD FORMAT to us by clicking here Computer Recruitment Consultants Limited or by email. The information provided by candidates will be treated in strict CONFIDENTIAL and will only be used for recruitment
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