Customer Service Business Analyst
LenovoGreensboro, north carolina, united statesUpdate time: April 28,2021
Job Description
Position Description: Interpret data, analyze results using statistical techniques and provide ongoing reports Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality Acquire data from primary or secondary data sources and maintain databases/data systems Identify, analyze, and interpret trends or patterns in complex data sets Filter and “clean” data, and review computer reports, printouts, and performance indicators to locate and correct code problems Work closely with management to prioritize business and information needs Locate and define new process improvement opportunities #### Position Requirements: Position Requirements: Minimum Requirements: \- 1+ years of work experience Preferred Requirements: \- Previous experience in a technology field or IT Industry is preferred \- Working knowledge of IT industry, experience with computer based programs, ability to learn and present product portfolio is required. \- Excellent verbal/ written communication skills are required. \- Must be a self-starter with strong Microsoft Excel skills. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

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