Responsibilities:

• To handle customers enquiry and complaints in professional and timely manner
• To work with internal departments in handling customer cases efficiently
• To retain and enhance customer relationship
• To analyze customers enquiry and comments

Requirement：

• 1-2 years Customer Service experience, preferably in consumer electronics industry
• Holder of diploma or higher in any disciplines
• Result-oriented, Positive attitude and attention to details
• Proficiency in MS Office applications and Chinese Typing
• Excellent written and spoken in English and Cantonese; Fluent Mandarin is an advantage