Customer Service Coordinator

As a Customer Service Coordinator at Rolls Royce Power System, you will be responsible for ensuring smooth / proper co-ordination with Sales team for customer service, customers under internal works orders and established working arrangement

At Rolls-Royce, we pioneer the power that matters to our customers, to society and to the planet.

MTU is one of the world’s leading suppliers of drives and power systems for marine applications, for heavy land, rail and defence vehicles, and for the oil and gas industry. In the traditional spirit of pioneers and inventors such as our founders, Wilhelm and Karl Maybach, and Rolls and Royce, we work to develop solutions that are fit for the future. These include our 10,000 kW diesel engine, our ecologically sound co-generation module, and our innovative injection systems.

Key Accountabilities:

• In charge of work order established and ensure customer information and engine information input the system
• Ensure related parts and labor in work order. Ensure related expense, transportation, Misc, travel expense in work order
• Timely monitory work process, ensure parts return after job completed and collected documents in work order, closed work order in 20 working days
• Make service quotation to Customer
• update week work in process report (WIP) and follow up
• Runout monthly service performance report

  
  Key Experiences and any Qualifications:

• Degree / Diploma holder in Engineering or similar, or possess equivalent qualifications
• At least 4 years relevant working experience on Project Management
• Good command of both spoken & written English, good at office softwares
• Good knowledge of engines in terms of installation, operation, maintenance and repair
• Good communication, interpersonal skills

  
  We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

  Pioneer optimum performance. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

  Beyond tomorrow

  We are an equal opportunities employer
  Closing Date: July 31, 2019

Job Category

Service Management

Posting Date

17 Jun 2019; 00:06