Customer Service Coordinator
英特飞模块地毯有限公司ChinaUpdate time: July 30,2019
Job Description

1. Hand customer orders and forecast, answer the call from customer to check the lead time and inventory.

2. Arrange the sample( sample from Thailand/US/Euro/Taicang) per the project request, ensure the correct sample arrive on site on time.

3. Communicate with both internal departments and customers to ensure all related issues, customer orders, forecast, Quotation, RMA, complaint, and all requirements can be taken care of and resolved in timely and efficient manner.

4. Set up the regular conference call with customers to review all action items and issues.

5. Be responsible for tracking AR.

6. Paperwork creating and Documents filing per order/shipment.

7. Customized order procedure, coordinate with sales, designer, factory to handle over the whole project from the project beginning till the firm order being released.

8. Support for the project related doc. chop & dispatch from factory.


任职要求:

1.Need to be patient and thoughtful; can work under pressure.

2.Have sense to see overall situation and can make overall plans for the projects.

3.Capable of handling multiple, complex tasks simultaneously.

4.Good communication skill.

5.University degree, business or English major.

6.Good English writing, can communicate in English.

7.Basic SCM & customer service knowledge, proficient in Office software operation, JDE usage is an advantage.

8.At least 3 years experiences in customer service related.

职能类别: 客服专员/助理

关键字: 客服 助理 CS Customer Service 文员

微信

联系方式

上班地址:东亭北路111#中昱科技园21-22幢

公司信息

选择英特飞的理由有很多,而下面这些让英特飞真正地独树一帜。
论规模,我们是全球最大的方块地毯设计与制造商。论声誉,我们以创意与勇气著称。带着对方块地毯全球市场潜力的卓识远见,雷·安德森先生于1973年创建了英特飞。
从生产至管理,这份远见贯穿始终而绝非侥幸。远见需要革新来实现。这对于我们,就像原料对于生产一般至关重要。我们向不同寻常的想法说“YES”的时刻,正是我们开辟通往创新与发现道路的时刻。而创新与发现让我们能向客户提供尖端的技术、时尚的审美,以及完美的产品性能。
革新也是零任务的核心,在2020年之前我们将彻底消除对环境造成的所有负面影响。发展中的不仅仅是我们的产品,我们的经营模式也在不断突破。它包括从产品的再设计、供应链的重构,到邀请客户共同参与创建一个可持续系统的所有方面。
英特飞欢迎你!

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