Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Customer Service Engineer based in Alexandria - Egypt Our global team: Siemens Healthineers is a leading global medical technology company. 68,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success. Your Tasks and Responsibilities: • Perform installations, start-ups, maintenance, repairs and updates of all Siemens healthcare products within his/her area of expertise and assisting with other products under supervision • Communicating and accept all operative requests from the Customer Care Center. • Escalate incidents according to the defined parameters • Ensure the proper use of tool & test equipment • Comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare • Maintain highest customer satisfaction, within the framework of Siemens Healthcare, Customer Services • All responsibilities and jobs must be performed as cost-effectively as possible, taking profitability into account. • Maintain highest customer satisfaction, within the framework of Siemens Healthcare, Customer Services Your Qualifications and Experience • Bachelor’s degree in Bio-Medical/ Electronic/ Telecommunication engineering degree from reputable university • Previous experience from 0-3 years is requires (Fresh graduates are welcome to apply) • Excellent communication skills, customer orientation and quality focus • Fluent level of English and Arabic is a must GDPR We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Diversity and Inclusion Diversity, Equity, and Inclusion are strong values that represent our company. We commit to studying all applications in accordance with these values and in full transparency. Organization: Siemens Healthineers Company: Siemens Healthcare S.A.E. Experience Level: Early Professional Full / Part time: Full-time