We at Siemens Healthineers are committed to helping healthcare providers globally to succeed in today’s dynamic environment. We are inspired to transform the way things are done – because we want what is best for our people, our customers and ultimately the health of mankind. While we are invested in engineering excellence – leading-edge medical technologies and services, we don’t stop there. We’re also deeply invested in our 50.000 people with the hearts of pioneers and minds of engineers, highly committed and connected in this industry. And as we strive to shape the future of healthcare, our overall success will depend on our ability to continuously reinvent ourselves. If you are experienced in Service activities for In Vivo medical devices, you can contribute within Siemens Healthineers Greece by: Successfully handling everyday business activities as service incidents, installation, preventive maintenance and system modification on demand for products within area of expertise. Executing service activities coordinated via the Customer Care Center, in an adequate and appropriate manner. Escalating incidents according to the defined parameters and inform Customer Care Center on all escalation issues Reporting customer complaints with proper documentation. Ensuring proper use of tool & test equipment and reporting usage of such tools. Complying with national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers. Maintaining highest customer satisfaction. Performing activities in a cost-effective way, also considering business profitability. What do I need to apply for this job? B/Msc in related subject such as Biomedical Engineering Minimum of 5 years of proven professional experience (diagnosis & troubleshooting) in Imaging systems Very good IT & Networks knowledge Excellent Business English & MS Office (PowerPoint, Excel, Word) Fluent in Greek & English language Ability to work in an open space environment Ability to travel Teamwork & good communication skills How do I apply? We are looking forward to receiving your online application until August 31st , 2021. What else do I need to know? In order to push the boundaries in our exciting and challenging industry, our shared sense of common purpose guides our decisions and day-to-day work. We work in a flexible and dynamic environment that allows for our own priorities. And while we respect each other’s individuality, we are proud of the high level of team spirit we share. Siemens Healthineers is dedicated to quality, equality, and valuing diversity and we welcome applications that reflect the diversity of the communities within which we work. Organization: Siemens Healthineers Company: SIEMENS HEALTHCARE INDUSTRIAL AND COMMERCIAL SINGLE MEMBER SOCIETE ANONYME Experience Level: Experienced Professional Job Type: Full-time