Customer Service Engineers - CT
SIEMENSLocation independent workerUpdate time: November 1,2022
Job Description
Siemens Healthineers is looking for a Customer Service Engineer - CT based in the West Midlands. This is a full-time field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with one weekend day shift on a rota each month. The job comes with an excellent salary and benefits package. As a Customer Service Engineer, you will install, troubleshoot, repair and maintain a range of medical imaging equipment and address customer support issues promptly and professionally. Responsibilities: · Work in cooperation with the Support Centre to maintain and install Siemens Healthineers products within your designated product range and assist under supervision with other products · Ensure material parts are processed in accordance with policy · Maintain all test equipment, tools and company property in good and working order · Identify any opportunities to improve efficiency and effectiveness of team processes. · When applicable provide out of hours technical service support and complete individual mandatory weekend working provision. · Attend product training courses (in Europe and USA) in order to build competence in providing technical assistance and support to customers. To qualify for this job, you will need an HNC/HND in an Electronics, Engineering and/or Bio-Chemistry discipline. Ideally, you will also have previous field service experience undertaking fault-finding on electronic or medical equipment. You will also need the following: · Solid IT, Microsoft Office and Networking Infrastructure skills · A full UK driving license · Willingness to travel up to four hours per day and sometimes work flexible hours · Great customer-facing skills Benefits: · A competitive salary · Generous pension contributions · 26 days holiday · Access to our flexible benefits from private medical insurance to dental cover · Corporate Social Responsibility opportunities including 2 paid volunteering days per year · Support from our 24/7 employee assistance programme If this full-time Customer Service Engineer - CT job motivates and inspires you, please contact Siemens Healthineers today. Siemens Healthineers enables healthcare providers worldwide to increase value by empowering them on their journey towards expanding precision medicine, transforming care delivery, improving patient experience and digitalising healthcare. We embrace and encourage different viewpoints, backgrounds, experiences and encourage our employees to be themselves and empower them to unleash their true potential. This allows diverse ideas and inclusive approaches to thrive every day. Organization: Siemens Healthineers Company: Siemens Healthcare Limited Experience Level: not defined Full / Part time: Full-time

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