Customer Service Executive
AVNET ASIA PTE LTDNorth-eastUpdate time: January 3,2020
Job Description
- Provide on-time daily reporting to customers
- Performs a wide-variety of routine and non-routine tasks, including: Responding to inquiries from customer and/or Account Managers, expediting critical orders, effectively communicating dispositions, researching and resolving moderately complex problems, and researching/tracking orders.
- Enter expedites in system
- Updating reason codes for reports.
- Sending out communications to customers informing of any changes on the program and tracking back response
- Order Management- SO processing in Evolve (new order entry and SO changes)
- Parts information update and maintenance
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Logistic/Transportation, Others or equivalent.
- Required skill(s): SAP.
- At least 1 year(s) of working experience in the related field is required for this position.
- Entry level candidates will also be considered.
- Preferably Junior Executives specializing in Customer Service or equivalent.
- Full-Time position(s) available.
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