Our client is Hong Kong’s premier telecommunications service provider which provides world class global contact center and BPO services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. 

RESPONSIBILITIES:

• Report customers' feedback to senior management for services improvement.
• Support the operation of other customer services channels such as email, online chat and hotline enquiries.
• Perform ad-hoc duties as assigned by supervisors.
  
  

JOB REQUIREMENTS:

• Good command of English, Cantonese and Mandarin
• Excellent communication and interpersonal skills, and eager to assist customers of different nationalities and cultural backgrounds.
• Responsible, hardworking and able to work independently.