Customer Service Executive – Airfreight
Hellmann Worldwide Logistics LimitedHong KongUpdate time: April 8,2019
Job Description
Hellmann Worldwide Logistics is a privately owned fourth generation global logistics Service Provider. With more than 8,500 employees and a global network of 16,500 people in 443 offices in 157 countries, we offer a vast scope of career opportunities.
Our Hong Kong office has been established since 1981 with over 300 employees, 2 office locations in Kowloon Bay and Kwai Chung Terminal respectively.
Due to our rapid expansion, ourKowloon Bayoffice is seeking a qualified, talented individual to join our team.
Responsibilities:
Responsible for handling customers bookings and declarations, monitoring transportation issues, tracking and tracing shipments, and answering customers enquiries;
Communicate with local overseas offices and follow up urgent shipment arrangement;
Build and maintain good relationship with customers;
Handle problem cases and perform other ad hoc tasks as assigned
Requirements:
Diploma or above in Transport, Logistics, Supply Chain Management or related disciplines;
2 years relevant experience in freight forwarding industry;
Strong communication and interpersonal skills with customer service oriented mindset;
Good problem solving skills and able to work independently;
Willing to work after office hour, if necessary;
Good command in both written and spoken English, Chinese Mandarin;
Proficient in MS Office, including Word, Excel and Power Point
We offer 13-month salary, medical scheme and good career prospects to the right candidates. Interested candidates please send full resume with time available, current and expected salary by clicking APPLY NOW.
All personal data collected will be used for recruitment purpose only.
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
Full-time,Permanent
Our Hong Kong office has been established since 1981 with over 300 employees, 2 office locations in Kowloon Bay and Kwai Chung Terminal respectively.
Due to our rapid expansion, ourKowloon Bayoffice is seeking a qualified, talented individual to join our team.
Responsibilities:
Responsible for handling customers bookings and declarations, monitoring transportation issues, tracking and tracing shipments, and answering customers enquiries;
Communicate with local overseas offices and follow up urgent shipment arrangement;
Build and maintain good relationship with customers;
Handle problem cases and perform other ad hoc tasks as assigned
Requirements:
Diploma or above in Transport, Logistics, Supply Chain Management or related disciplines;
2 years relevant experience in freight forwarding industry;
Strong communication and interpersonal skills with customer service oriented mindset;
Good problem solving skills and able to work independently;
Willing to work after office hour, if necessary;
Good command in both written and spoken English, Chinese Mandarin;
Proficient in MS Office, including Word, Excel and Power Point
We offer 13-month salary, medical scheme and good career prospects to the right candidates. Interested candidates please send full resume with time available, current and expected salary by clicking APPLY NOW.
All personal data collected will be used for recruitment purpose only.
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
Full-time,Permanent
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