Customer Service Executive, Call Centre Operation & Management
CTM 澳門電訊MacaoUpdate time: June 20,2019
Job Description
Department:Customer Service
Job Description:
- To answer customer enquiry and provide accurate information and support to customer
- To cross sell CTM services and products via hotlines
- To provide high quality customer services
- To handle customer complaints appropriately
Requirements:
- Secondary education
- Fluency in Cantonese and spoken English is mandatory
- Fluency in Putonghua is an advantage
- Good communication and telephone skills
- Experience in customer service area is an advantage
- To work on 24-hour shift basis
apply online or e-mail to hr@ctm.com.mo
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