Responsibilities:

• Handle customer emails and enquiries
• Summarize enquires and work with other teams
• Raise suggestions and improve CS workflow
• Handle Ad-hoc projects

Requirements:

• Bachelor Degree holder
• 2 years of working experience in customer service is preferred
• Familiar with CS tools like Zendesk will be a big advantage
• Flexible, multi-tasking, and able to deal with ambiguity and changes
• Be open to receive feedback and constructive criticism
• Proficient written and spoken Cantonese (must), Chinese and English
• Knowledge with digital technologies, mobile, internet, social media and games will be a plus
• Fresh Graduate will also be considered

Reason to work here:

• 5-day work week
• Paid sick leave
• 12 days annual leave
• 5 mins walk from Kwun Tong MTR
• Stable working environment
• In-house permanent position
• Medical insurance

*Interested parties please send full resume with expected salary 
 (Personal data collected would be used for recruitment purpose only)