Our client is a leading player within the global consumer electronics space known for its forward-thinking technology innovation.

職務說明

• After service KPIs management & improvement.
• Regular overview service inventory status & costs.
• Product approbation following(BSMI/NCC/Battery/ROSH)
• Spare parts moving control & forecast optimization
• Ensure the overall lead-time performance, quality and customer satisfaction
• Optimize internal flows. Lead continuous improvement and business transformation projects
• Quality issue improvement & following.

理想的應徵者

• Experience within consumer electronics customer service management
• Return Merchandize Authorization (RMA) highly regarded
• Call center experience preferred
• Problem-solving personality and fast-paced

福利待遇

Within a global leading MNC driven by tech and innovation, this role will give you strong exposure into a truly leadership position that sits in the heart of the business model.

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