Customer Service Manager (West)
Bollore Logistics (Singapore) Pte LtdWestUpdate time: January 3,2020
Job Description
Job Responsibilities:
• Maintain inventory accuracy between Bollore & customer’s WMS system.
• Data compilation & reconciliation related reports
• Accurate monthly billings
• Achieve & maintain consistent service specific key performance indicator
• Provide good customer services at all times
• Conduct regular cycle count or annual stock take
• Lead a team of customer service officers (CSO) & responsible
• Lead CSOs & Warehouse team to fulfil commitment to customers
• Lead key contact for customer in logistics related fields
• Prompt reply for customers’ queries
• Proactive to implement customer specific improvement program

Job Requirements:
• Diploma level & above
• Preferably with 5 years of relevant logistics experience in retail / fashion
• Computer literate and good MS office skills
• Good command of English
 
Thank you for your interest in this vacancy but please note that due to the high number of applicants only those successful will be contacted

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