Responsibilities:

• Handle & follow up incoming enquiries on after-sales, requests, and complaints by telephone, email with courteous manner 
• Work closely with tech team, sales team & other internal departments, and school representatives to maintain effective communication and smooth operations of company product 
• Proactively identify & resolve operational, procedural and technical issues to enhance customer experiences 
• Conduct workshop to our clients 
• Assist in preparation of relevant reports & proposals 
• Handle any other ad-hoc tasks as assigned 

Requirements:

• Degree or above qualification in relevant discipline 
• Good command of both spoken & written Cantonese and English 
• Sound knowledge of PC such as Internet and MS Office 
• Good interpersonal and communication skills 
• Positive working attitude, responsible and detail-oriented 
• Experience in CS will be an advantage 
• Fresh graduates will also be considered
• Immediate availability is highly preferred  

Interested Parties please apply by clicking 立即申請

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