Job Duties and Responsibilities

• Handle customer enquiries and requests in a tactful and timely manner
• Perform administrative duties such as uploading content and photos to platform
• Support the development work of platform
• Develop and maintain strong customer relationships to ensure service quality and delivery
• Liaise and work closely with various stakeholders for platform on-boarding and the growth of the business

Entry Requirements

Study Fields：

• Business, Marketing, Communications, Media Management, Customer Service or any related disciplines

Knowledge, Skills and Abilities：

• Good written, verbal and presentation skills in Chinese and English
• Good command of Microsoft Office tools (Word, Excel and PowerPoint)
• Experience in social media platform management is advantageous

Personal Attributes：

• Work independently with strong sense of responsibilities
• Self-motivated
• Strong problem-solving skills
• Supportive team player