Our client:

Our client is a world leading insurance company

Benefits: 

• Double pay/ Performance bonus
• 14 days annual leave
• Medical Insurance/ Dental Insurance
• Maternity leave/ Paternity leave
• On the job training

Job responsibilities:

• Provide and process information through systems and other departments in response to customer’s enquiries and concerns about insurance products and services.
• Resolve customer dissatisfaction if necessary and proactively build long term trust with customers during case handling
• Arrange follow up call to respond to customer feedback in a timely and professional manner

Job requirements:

• Form 5 or above 
• 2 years of experience in Customer Service / Call Centre experience
• IIQE paper 1, 3, 5 is preferred, candidates withount IIQE will be considered as well
• Good written/spoken English/Chinese (incl. Mandarin)
• Customer focused, highly organized and able to meet tight deadline
• Able to adapt to changes and work under pressure
• Positive and proactive

For more information, please leave a message on our website, www.LinkersCareers.com. If you have experience on the above, and looking for career advancement and exploring your next move. 立即申請, and let us know your career preferences, and we will find the right opportunities for you. 

All personal data provided will be used for consideration of your job application only.