• Implement company order process through order receiving, processing and getting feedback etc;

• Timely deal with customer complaints, and coordinate with other departments to make sure satisfying feedback;

• Communicate closely with various departments to smooth the customer service process;

• Sign sales contracts with customers; make sure the protection of company benefit;

• Assist Operation Dept on delivery process both inbound and outbound;

• Responsible for controlling inventory obsolescence within budget allowance;

• Always conduct oneself in a personal and professional manner consistent with the guidelines of the Company Mission Statement, employee handbook regulations and all other policies;

• Professionally manage company's asset and control expense within budget allowance;

• Any other tasks as requested by Line Manager.

• College degree or above in Business/Trading related. At least 3 years customer service working experience in multinational companies;

• Comprehensive skill to tackle customers Competent to offer solutions in short time;

• Honest, self-disciplined, good team work spirit;

• Logical thinking, positive attitude, result-oriented, detailed-oriented;

• Professional communication skill;

• Good English in writing & speaking;

• Skillful use of Ms Office, SAP.

上班地址：裕通路100号宝矿洲际商务中心25楼