Job Description

Working Hours: Monday – Sunday, including public holidays 7:30 a.m. - 10:30 p.m. (5 days, average 42.5 hours per week)

You will be responsible for providing quality customer services to both local and overseas clients through 24-hours hotline. You will handle customer enquiries, order booking and shipment tracing, as well as to solve the problems and complaints from customers.

Requirements:

• Post-secondary education (English & Chinese passed in HKCEE / HKDSE or equivalent)
• More than 1 year customer service experience, preferably in contact centre environment
• Good command of spoken & written English and Chinese, proficiency in Mandarin is an advantage
• Customer-focus with good telephone manner
• Good interpersonal and communication skills
• Good team-spirit and problem solving skills
• Self-motivated and able to work under pressure
• Basic PC knowledge and good typing skills

Please write in to立即申請 with your full resume (in MS-Word Format), stating your current and expected salary, and availability.