Position:

Customer Service Representative

Job Description:

• Resolve and perform root causes analysis for delivery discrepancies, customer and supplier credits.

• Manage quality issues related to deliveries and/or parts and manage relevant communication internally and externally.

• Manage both customer and suppliers returns and manage relevant communication internally and externally.

• Scrapping of goods

• Develop and maintain relationships with customers/suppliers and participate to meetings with customer/suppliers.

Location:

Shanghai

Time Type:

Full time

Job Category:

Business Support