Customer Service Representative
硕腾企业管理有限公司ShanghaiUpdate time: July 10,2019
Job Description
上海市 长宁区

KEY RESULT AREAS & JOB ACTIVITIES /TASKS

  • Maintain orders from commercial team in ordering system, embedded samples and free goods as well as balancing inventory availability, company policy and tax requirement.

  • Coordinate with 3PL on delivery arrangement, considering customer’s requirement and inventory level. Provide detail instruction according to material category.

  • Response customer’s inquiry in efficient and professional manner.

  • Keep recordings (pricing, free goods, and promotion bonus etc) in efficient manner.


    BACKGROUND REQUIREMENTS

    1. Educational

  • University Degree (International Trading, commercial administration preferred)

  • Passed CET6 or BEC II

  • ERP knowledge is preferred.

    2. Working Experiences

  • Two years related working experience in multinational company.

  • Experience in Animal Health business is welcome.


    COMPETENCIES REQUIREMENTS

  • Strong communication skills with internal and external contacts.

  • Excellent English skill both verbal and written

  • Performance orientation & Self-motivation

  • Commitment to good teamwork and inclusive environment

  • Business Acumen and analytical skills



职能类别: 客服专员/助理 商务助理

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上班地址:上海市长宁区江苏路398号舜元企业发展大厦A座15层

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