Key Accountability

• 
  Booking release : Key in Compass (create new bookings, fax booking confirmations to customers) and send the confirmations to INTTRA Bookings (all INTTRA bookings received during office hours are confirmed within 2 hours of being submitted).
• Maintenance of Compass bookings including the input of accurate freight charges, cargo weight, equipment type and numbers, contract numbers, cancellation of bookings within 24 hours after the vessel has departed Shanghai or other designated port .
• Answer telephone, voice mail, fax, email to solicit customer and cargo support, prepare the General Customer Announcements and any other customer or business related messages promptly and carefully.
• Preparation of a Booking Status and Expectation report submitted at the appointed time and to the proper distribution (Before each vessel arrival, prepare a weight list and hazardous booking prospect , etc.) and prepare customer specific reports, if necessary.
• Maintain close coordination with other departments and other offices in order to address any customer related issue raised to you. Such as assistance to the Sales and Marketing departments for following up on booking and sales leads.
• Submission to the RAP Hazmat Responsible person for approval for carriage of Dangerous Goods.
• Handle customer requests for COD/COV by cooperating with the local & overseas Documentation and Operations departments.
• Verify bill of lading accuracy including freight, surcharges, special terms.
  

Competencies (Knowledge, skills and attributes)

• 
  Good communication skills and telephone manner
• Fluency in both oral and written English and Mandarin
• Excellent Knowledge on word/excel application
• Diversify knowledge of service routing, overseas customs declaration handling procedures

Minimum Qualification and Experience

• A degree holder
• Minimum 2 years’ shipping / forwarding experience
• CET 6 or above

公司信息：

• 公司位于南昌路雁荡路（靠近淮海中路），与复兴公园为邻；
• 147年的跨国航运集团，1871年成立于德国，集装箱巨轮航行于全球主要港口；
• 隶属于世界500强, 自2017年底成为世界领先班轮运输公司的子公司；
• 全球250多家办事处提供专业和个性化的服务；
• 国际化的环境，良好的发展机遇和充满挑战性的工作；
• 按照自己的愿望规划个人职业发展方向；
• 工作生活平衡,良好的公司氛围和人文关怀，比如不定期的下午茶和欢乐时光，每天的新鲜水果。

上班地址：南昌路雁荡路