Customer Service Supervisor-QD
Toll GroupQing daoUpdate time: November 18,2021
Job Description

Company Description

About Toll: Global Forwarding

At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving – across towns, across countries and across continents.

Job Description

我们目前正在招募一位海运客服主管,工作地点位于青岛,以下为岗位职责:

1.   负责订单的业务、客服、操作、单证及结算等事宜;

2.   负责订单系统的录入工作,跟进货物进出及报关事宜;

3.   随时了解客户需求及意见反馈,协助项目经理,做好客户关系维系工作;

4.   负责客服部的相关跨部门协调工作。

Qualifications

为了能够很好的胜任这个职位,您将需要:

1.本科以上学历,英语四级以上,熟练运用办公软件;

2.高度热爱本职工作,有责任心、细心,积极热情的工作态度和极强的服务意识;

3.有丰富物流行业相关客户工作经验者和熟悉报关和清关。

Additional Information

Be Connected

With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.

 

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

 

To find out more about us visit www.tollgroup.com/careers


You must be entitled to work in (insert country) and be prepared to undertake pre-employment checks including a criminal history check and medical.  

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