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In this role, you have the opportunity to

Provide critical support to the Parts Order Desk team, the Field organization, and external customers to ensure maximum uptime for the customer and a reliable revenue stream to the business.

This position can be located in our office locations in either Alpharetta, GA or in Nashville, TN. Company relocation benefits will not be provided for this position. Candidates need to live within the territories or within commuting distance to Alpharetta, GA or Nashville, TN.

You are responsible for (but not limited to)

• Monitoring and analyzing aging inventory; tracking parts ordered by Field Service Engineers (FSEs) for timely return, where applicable.

• Identifying parts not returned within assigned windows and working with the field to ensure compliance.

• Monitoring ultrasound customer orders for the return of defective cores, where applicable; creating invoices for non-returned defective cores.

• Creating tool return Stock Transfer Orders (STOs) to the Service Parts Supply (SPS) organization.

• Receiving the daily open orders report from UPS warehouses and notifying the field of orders that failed to ship; working with SPS to identify and correct master data discrepancies.

• Handling ultrasound transducer contract entitlement.

• Processing urgent door to door orders.

• Analyzing existing processes to identify improvements and efficiency augmentations.

• Other responsibilities as assigned by the manager.

You are part of

The Philips Sustaining Parts Operations Team (SPOT), which is a part of our Services and Solutions Delivery organization. Philips is a global leader in health technology, and we are looking to build our teams with passionate, inspirational, collaborative, and diverse professionals empowering excellence around the world for Philips to achieve our mission to improve the lives of 3B people a year by 2030.

To succeed in this role, you should have the following skills and experience

• Minimum of Associate Degree preferred

• 1+ year of parts and/or logistics experience preferred

• Proficiency with Microsoft Office

• SAP and/or ServiceMax experience preferred

• Ability to demonstrate excellent written, verbal, and interpersonal communication skills

• Ability to work well with a team, but also possesses the ability to be a self-driven independent operator

• Ability to analyze processes to provide input for continuous improve

• Knowledge of Philips processes and procedures highly preferred

In return, we offer you

The ability to collaborate with, learn and grow from colleagues in a highly complex, global organization where you can use your strengths to help drive strategic business initiatives for Philips. Additionally, we provide you a dynamic working environment in an innovative business, paired with a competitive salary, excellent benefits, and a supportive atmosphere where you can sharpen your talents with new challenges and career opportunities.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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