Customer Services Ambassador (Full-time / Part-time)
K. Wah International Holdings LimitedTai poUpdate time: February 10,2020
Job Description
Job Responsibilities:
- Deliver excellent handover and after-sales services for residential development projects
- Conduct preparation works for handover, including pre-unit inspection and monitoring of initial cleaning work
- Coordinate with project and property management teams to monitor rectification and follow-up works, and provide timelyprogress updates to customers
- Handle face-to-face interactions at customer reception, phone inquiries, and complaints
- Provide support on administration and reporting works
Job Requirements:
- HKAL/ DSE or above
- Good command of spoken and written Cantonese and English; fluency in Mandarin is an advantage
- Good customer service and negotiation skills
- Customer oriented, detail-minded, and responsible
- Positive working attitude, capable of working under pressure
- Experience in handover of residential properties is preferred but not a must
- Fresh graduates will also be considered
- Work Location: Pak Shek Kok
What We Offer:
- Competitive salary
- Attractive gratuity upon contract completion with satisfactory performance
- Comprehensive and professional training
- Friendly working environment
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