Job responsibilities:

• Handle daily phone-in pickup orders & enquires & account opening procedure
• Perform data entry to system and rountine data updates
• To coordinate with other departments to resolve customer problems
• Collect feedback and suggestion from customers and escalate to the next level for continual improvement
• Assist in ad hoc tasks assigned by supervisor

 Job requirements:

• Diploma or above
• 3 years solid experience in Customer Services
• Good command of written and spoken English and Chinese
• Good telephone manner and communication skills
• Knowledge in MS Office
• Good working attitude, polite, pleasant, punctual & patient
• Immediate availability is highly preferred

*With more experience will be considered as Assistant Customer Services Officer

Interested Candidates, please send your full resume with your current & expected salary by e-mail to 立即申請 . Please indicate the reference number in the subject line.

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