Siemens Mobility Canada is an authority in seamless, sustainable, reliable, and secure transport solutions with more than 160 years of proven success. With our recent acquisition of RailTerm, we are growing our team and hiring a Signals and Communications (S&C) Project Maintainer. RailTerm is a North American corporation that provides rail operation services, including dispatching, track and signal maintenance, and intermodal terminal management. We also offer signals, communications, and software systems and license the TrainMaster Rail Traffic Control (RTC) software to independent railroads. Responsibilities: * Conducts technical and administrative, mainly pre-defined support activities for service operations and delivery. * Processes incoming orders, inquiries, and requests regarding products and services. * Performs order management for assigned customers, manages and files clients' information in the information system. * Supports customer remotely and onsite, and provides 1st level user support in case of arising issues. * Drives complex issues and questions to qualified Service Technicians or Service Engineers. * Cooperates with clients and sales representatives to clarify orders and issues. * Participates in investigating and resolving commercial and technical problems. * Supports pre-and/or post-sales technical product advice for developing, implementing, and operating customer solutions. Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology worldwide. Why you'll love working for Siemens! · Freedom and healthy work-life balance– Embrace our flexible work environment with flex hours, telecommuting, and digital workspaces. · Solve the world's most significant problems – Be part of exciting and innovative projects. · Engaging, challenging, and fast-evolving, cutting edge technological environment. · Opportunities to advance your career and mentorship programs locally and globally. · Competitive total rewards package. · Profit sharing available. · Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. · Contribute to our social responsibility initiatives focused on access to education, access to technology, and sustaining communities and positively impact the community. · Participate in our celebrations, social events, and offsite business events. · Opportunities to contribute your innovative ideas and get paid for them! · Employee perks and discounts. · Diversity and inclusivity focused. We are proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2018, Canada's Top Employers for Young People 2020, and Greater Toronto's Top Employers 2021. Organization: Siemens Mobility Company: Siemens Mobility Limited, dARE Rail-Term Experience Level: Early Professional Job Type: Full-time Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment. By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at www.siemens.ca. Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour ce poste. En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Code de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.