This job is for candidates who are ambitious professional and looking for the next step in their career as a Planner and Customer Care Coordinator, which will be responsible for: * Answer incoming phone calls and interact with field personnel and customers * Respond to incoming inquiries and service calls * Work with the field engineers and customers to dispatch and schedule service operations * Maintain and update medical equipment install base * Maintain and keep track of Corrective system updates * Follow and keep track of spare part orders and usage. Requirements: * Professionally investigate and respond to requests in a timely manner * Ability to multi-task and excel in a fast-paced team environment * Having strong communication skills and are adaptable to change * Minimum of 2-5 years of experience in a customer related role. * Associate degree or equivalent experience required * Good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook) * Good spoken and written English * SAP Knowledge / Experience is appreciated. Organization: Siemens Healthineers Company: Siemens Spa Experience Level: Experienced Professional Job Type: Full-time