Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Customer Supply Region Coordinator (f/m/d) EMEA to improve all aspects of driving the right product to the right place at the right time with a focus on enhancing communication and driving forecast accuracy with the Region, while coordinating the tactical resolution of supply interruptions impacting customers. Your tasks and responsibilities: You will act as the single point-of-contact for the Region to drive the resolution of customer supply interruptions and address escalations by coordinating closely with Demand Planning, Data Analytics, Manufacturing, Logistics, and Franchise teams You will support the Demand analysis process with a focus on identifying and managing forecast exceptions and corresponding mitigations with the Region – to ultimately improve forecast accuracy You will collaborate with Franchise teams to support the implementation of product allocation strategies for the Region while ensuring alignment with region forecast accuracy You will assess the communication needs of the Region and their customers and execute on methods to fulfill those needs in alignment with overall communication strategies for the commercial organization You will provide SME project support and Region insight for initiatives such as Global Allocation Automation and Product Reservation strategies You will contribute to the optimization of global replenishment cycles, transportation spend, and reduction in product scrap To find out more about the specific business, have a look at https://www.siemens-healthineers.com/products-services Your qualifications and experience: You have a completed university degree in a related field You have gained several years’ experience in Supply Chain Management, Customer Order Management or similar functions You have CRM, Sales, or Marketing experience in a Region/ Zone environment You show proficient use in Power BI/ Qlik Sense and other visualization tools as well as Microsoft 365 Suite. Especially using Microsoft Excel You have SAP system experience Your attributes and skills: You have excellent presentation and communication skills, and you show team and customer orientation, working effectively across functional and geographical boundaries You demonstrate understanding of the interdependencies between Demand Planning, Supply Planning, and Logistics Have a strong customer-focused mindset with the goal to continuously improve customer service levels Are familiar with typical supply chain health metrics, e.g., forecast accuracy, LIFR, OOO Our global team: Siemens Healthineers is a leading global medical technology company. 66,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success. Check our Careers Site at https://www.siemens-healthineers.com/de/careers As an equal opportunity employer, we welcome applications from individuals with disabilities. Wish to find out more before applying? Contact us: +49 (9131) / 17 – 1717, if you wish to discuss any initial questions with our recruitment team. The contact person handling this job ad is Katharina Tostmann. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started. Siemens Healthineers Germany was awarded the Great Place to Work® certificate. Organization: Siemens Healthineers Company: Siemens Healthcare Diagnostics Products GmbH Experience Level: Mid-level Professional Full / Part time: Full-time