HAECO ITM Limited is a joint venture between HAECO (Hong Kong Aircraft Engineering Co. Ltd) and Cathay Pacific, providing inventory technical management services to different airline customers in Hong Kong and around the world. Customers anticipate to benefit saving from the ITM services through synergy of component pooling, sound technical know-how of component engineering, repair and supplier management.

HXITM is now looking for candidates who are interested in this business for the position of Customer Support Executive.

Scope of Duties:

• To provide sourcing activities to support customer’s operations at line stations, spares related to maintenance unscheduled / scheduled requirements and component retrofit / rollover program
• Follow up with the logistics service provider on shipment details to and from customers
• Source component from outside market and analysis quotations received from supplier / invoice vetting under supervision according to company’s policies and practices
• Raise advance exchange / borrow orders and coordinate with suppliers to ensure the agreed lead time is met. Monitor and follow up when necessary
• Collect and compile data, information or demanded as requested for service level reports
• Coordinate the communications between internal and external customers
• Provide administration support
• Perform roster shift duties to support the weekends and public holidays operational requirement as assigned by the management
• Perform other relevant duties and undertake other projects as assigned

Requirements:

• Degree in Engineering, Logistics, Supply Chain Management or equivalent
• A minimum of 3 years working experience
• Analytical with good problem-solving skills
• Strong communication and negotiation skills
• Proficiency in using Microsoft Office application e.g. Word, Excel
• Excellent command of English, both spoken and written

How to Apply:

Please send your resume with expected salary, quoting the employer's reference no., to: Human Resources Department - Resourcing Team, Hong Kong Aircraft Engineering Company Limited, 80 South Perimeter Road, Hong Kong International Airport, Lantau, Hong Kong OR submit your application via https://careers.haeco.com

Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.

All information provided by candidates will be treated in strict confidence and will be used for employment purpose only.