Customer Support Representative
EATONLeicestershireUpdate time: May 11,2022
Job Description
The successful candidate will coordinate all customer queries & opportunities for the EMEA sales region. This will involve coordinating quotations and providing timely information to all customers. ESSENTIAL FUNCTIONS: Facilitating all actions necessary to develop sales in the region for the electrical market sector Carries out co-ordination of quotations Provides timely information to customers to ensure optimum customer service Proactively contributes to all team projects Generate and work on daily Microsoft Excel reports relating to sales order management. Qualifications SPECIALIZED KNOWLEDGE: Essential for the successful candidate to be fluent in English and German Good interpersonal skills are a necessity Previous experience in inside sales / customer service is desirable Good communication skills, both written & verbal are essential Analytical and detail conscious with a commitment to excellence Well organized and able to manage multiple tasks effectively Flexible approach within an ever-changing environment Advanced PC skills with a strong knowledge of Microsoft operating systems (Outlook and Office), and common applications SAP and CRM knowledge is preferable. What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: Europe, Middle East, Africa Organization: ES EMEA PMCC ICP Industrial Control Protection Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: No

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