Customer Technical Specialist - Midlands

Do you want to contribute to the future of healthcare? Come and join Siemens Healthineers as Customer Technical Specialist.

You will plan, manage and assist in the installation, implementation and training for new and existing POC systems and related data management systems.

Responsibilities:

• Managing the customer experience through the pre-post installation phases via on site activities
• Completing allocated tasks within bid processes, conducting on site audits as directed by the Customer Technical Specialist Team Supervisor at existing customer accounts and reporting findings to the customer
• Supporting POC Regional Sales Managers with demonstrations / local seminars / shows as required
• Assisting with POC installation and training projects including POC IT solutions.

Qualifications & Experience:

• A Bachelor’s degree (or relevant equivalent experience) and proven related experience in healthcare 
• You will have expert knowledge in Point of Care products
• Strong communication and Interpersonal skills
• The ability to work as part of a team and establish excellent professional working relationships across the Siemens Healthineers organisation and directly with customers.
• Excellent presentation skills are a requirement
• An advanced level of knowledge is needed in government reporting, safety, mathematics, scheduling, biology, medical technology, technical support and customer application support.
• A solid/working knowledge is expected in chemistry, hazardous waste disposal, sales support, computer operations and networking.
• The ideal candidate will be based in the Midlands area of England, this is a field based role which requires travel and overnight stays, in line with business needs.

Being part of our team:

Siemens Healthineers is a leading global medical technology company. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

We offer a competitive salary, excellent pension contributions, 26 days holiday, private healthcare options and other flexible benefits.

Your cultural fit:

Our unique team spirit arises from embracing different perspectives, open debate, and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we want you to seek, implement and celebrate your best ideas.

We recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation.