What you will be doing:
• Act as IT Project Manager for hotels within Accor network (existing ones and new openings)
• Responsible for all IT projects, processes and services within hotels network
• Act as trusted advisor to enable customers to apply our IT tools to achieve their business objectives
• Monitoring and improving services delivered by Accor and Accor recommended suppliers
• Solving day-by-day partner request that are owner specific or cannot be solved by Helpdesk
• Recommends information technology strategies, policies, and procedures
• Accomplishes financial objectives, both investment and operation
What is in it for you:
- Being a Key Person of ensuring customer satisfaction and technology growth in given perimeter
- Multi-national enviroment
- Hybrid way of working
- Office with modern design & activity based working concept
- Package of benefits and perks of working for Accor, including discounts for hotel stays, talent development opportunities and Corporate Social Responsibility activities
Your experience and skills include:
• Min. 3 years of IT experience and technical background
• Project Management experience
• Knowledge of ITIL principles
• Very good technical IT knowledge about hardware/software (especially Microsoft Office systems)
• Fluent English, Polish would be an advantage, any other European language is a plus
• Proven experience in customer relationship management
• Ability to advise customers in product best practices and optimal technical solutions
• CISCO NA, MCSA certification would be an advantage
• Solution-oriented
• Entrepreneurial mindset
• Self-direction
Apply with CV in English
We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.
Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.
Summer may seem like a distant dream; however, we have an opportunity that is sure to brighten up your next career move.
Do what you love. Care for the world. Dare to challenge the status quo! #beLimitless
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