Customer and Vendor Business Change Lead
AstraZenecaPoland - warsawUpdate time: August 20,2021
Job Description

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energised and rewarded for their ideas and creativity.

The Global Data Office (GDO) sits within Global Business Services (GBS), a function providing value to the business by simplifying the way work is done and reducing the complexity that often gets in the way of our scientists and commercial leaders who are targeting to develop and deliver life changing medicines to 200 million patients by 2025.  The GDO provides Finance data governance and assurance functions alongside finance data management services.  The GDO vision is to be a collaborative, trusted, innovative and value led enterprise-level master data function enabling process excellence & timely decision making.  Data is now at the heart of everything we do, and what we record, consume and report is growing vastly. Driving value through how this data is created, consumed and provides insights will give us a competitive advantage while ensuring compliance and control.  The GDO has ambitious plans to transform the data management service provision for our current scope (Finance, Vendor & Customer Master Data) and to expand our services to other areas.

As part of this, a Programme of work has been initiated to harmonize and simplify our Customer and Vendor master data globally, across our regional ERP systems, ensuring we have consistent tools and processes used to create, maintain and master this data centrally.  The Business Change lead will sit within the programme, reporting into the Programme Director, and will be responsible for leading a team of regional change, training, comms and deployment leads to rollout the change management activities globally.  Responsibilities for your workstream will include carrying out change impact assessments, preparing and delivering training and communication material and be responsible for securing business resources for preparing for and performing UAT.  You will also be required to work very closely with the data lead/workstream to drive data cleanse activities throughout the business.

The role holder will require experience of driving change management within a global organization with an ability to communicate simply, with precision and impact across the global user community.   We are looking for a change agent who challenges, works with an agile, positive mindset, and has the ability to think differently and make it happen.

Join AstraZeneca as the Customer and Vendor Business Change lead at our Cambridge HQ, and you’ll be using those skills to the full.  This is a highly visible role that puts you at the heart of building Data processes, governance and tools that will grow and flex as AstraZeneca grows. Ultimately data feeds all of the core business processes across the company so the data team is pivotal to success.

Put simply, it’s an opportunity to make your skills count as part of a world-leading pharmaceutical company

Your new role!

  • Mobilise a team of regional change agents, and then lead this team to rollout the change management activities globally on this programme, including change impact assessments, training and communications.

  • Responsible for defining the Business Change approach/strategy/plan and achieve business adoption.

  • Reflect operating model implications of the change into the process and design activities

  • Drive adoption of process and ways of working changes across all impacted stakeholders to secure benefit realisation.

  • Own and manage your workstream plan and provide regular status reporting, including risks and issues, to project & other finance stakeholders. 

  • Establish a performance driven culture & develop ways of working to allow your team to successfully manage volume of workload.  Ensure individual team members are clear of daily, weekly & monthly objectives & that tasks are distributed to the right people, with the right skills at the right time. 

  • Establish a framework, working with the Data workstream, to cleanse customer and vendor master data records across the regional ERP estate.  Total volumes; ~200k customers and ~150k vendors in scope for this project.

  • Work creatively to identify solutions to resolve issues, blockers and barriers; ensure these are in-line with project objectives.

  • Provide ad-hoc support & input to other critical project priorities & issues as required to maintain project critical path

  • The role holder will work collaboratively with:

    • The Global Data Office Management team to ensure approach & progress are broadly shared & agreed

    • Other project Workstreams in order to ensure we deliver solutions, resolve issues and manage dependencies in an aligned manner.

    • Wider Finance stakeholders to ensure we both capture relevant information/inputs and appropriately circulate our plans/approach.

  • As a member of the Global Data Office Management team provide input to the organization in the form of leadership, shaping future direction and service expansion, team engagement activities and general running of the organization

Your essential qualifications, skills and experiences:

  • Strong education background (University Degree Level).

  • Excellent communication skills

  • Proven track record of delivering change in complex, global organisations, and devising change management strategies.

  • Knowledge of standard Finance processes and or experience in working with Finance Business teams

  • Ability to work well in and across diverse global teams

  • Previous experience of working with Multiple internal customers to deliver coordinated approach

  • Manage risks and issues and identify which require escalation to Project Management

  • Influencing, networking and team working skills

  • Knowledge of common application platforms used in AZ, either in AZ or elsewhere.

  • Independence, with an ability to clearly report the state of Project to programme leadership. Strong drive for results, achieving challenging deadlines without compromising quality.

Your desirable qualifications, skills and experiences:

  • Knowledge of Finance, Customer and Vendor master data management systems, data structures and principles

  • Experience of SAP change projects

  • Process improvement (LEAN, Six Sigma) expertise preferred

  • Experience of working within an outsourced shared services environment.

Competitive rates of pay apply

Opening date: 19th Aug

Closing date: 3rd Sept

Date Posted

19-Aug-2021

Closing Date

03-Sep-2021

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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