Customer service professional
SIEMENSHyderabadUpdate time: March 6,2023
Job Description
Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Would you like to be part of a team that is passionate about breaking new ground, developing itself and to further expand in defined core markets? We don't need superheroes, just super minds! The candidate must be expert in commissioning, trouble shooting on Simocode, soft starter & other LV communication. capable products. Must be expert in commissioning of Simocode on various communications protocols. Must have elementary knowledge in network validation, profibus and modbus cable routing Must be having 3-4 years of service experience on EP products Should be expert in ACB servicing and troubleshooting To provide service support to customer at a short notice & ensure customer delight Handling of service business portfolios ( Service contracts, retrofit, spare parts, repairs) Monitoring of service KPIs. To provide lead generation to service sales team for business growth To monitor and take actions on AMCs, open calls, escalated cases, service business targets Compliance to EHS and statutory requirements during site execution. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers Organization: Smart Infrastructure Company: Siemens Limited Experience Level: Experienced Professional Full / Part time: Full-time

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