About Toll: Global Logistics

At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

As the Customs Manager, you will:

• Take full responsibility of Customer Service management. Ensure to meet the KPIs of company
• Customs knowledge transfer and deliver training to team
• Cost saving and achieve profit maximization
• Work with the team to develop action plans that strive to continuously improve areas of Customs clearance efficiencies
• Customers concentration, optimize the process to increase the service level
• Ensure timely updates of Customs & CIQ process relating to cargo clearance
   

To be successful in this role, you will need:

• Have people management experience
• Good command of English language - both verbal and written.
• Familiar with operation procedure in Shanghai boned area
• Proficient in bonded e-book, familiar with the verification process
• Customs broker management skill
• Customs knowledge cover inbound, outbound, export, import and port to domestics
• Good collaboration skill with warehouse operation

Be Connected

With a bold vision and innovative drive, join our 44,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

You must be entitled to work in the country in which the role is based and be prepared to undertake pre-employment checks including a criminal history check and medical.  assessment. /51/LP/ZP/58