Now’s our time to inspire the future of healthcare together. Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us. Join our team now at Siemens Healthineers as Director, Customer Supply Coordination This is a role well suited to an ambitious professional, looking for the next step in their career. The Director, Customer Supply Coordination reports to VP, Global Planning and Digital. In close collaboration with the Information Technology department, they lead definition and implementation of technical solutions for digital demand and supply planning solutions leading to an Integrated Business Planning approach. As the person in this role, you will: Provide input related to SI’s into Franchise communication to regions and countries Coordinate allocation effort for ‘next supply’ between Demand Planning, Manufacturing Plants, OEM Partners and Franchise Act as single point of contact for all LD Reagents and Consumables Supply Interruption (SI) inquiries and coordinate closely with Manufacturing Plants and Franchise Group to inform them of any Supply Interruptions and their recovery dates. Propose and coordinate solutions to break bottlenecks and accelerate the recovery process by working with Site Supply Leads, OEM and Logistics teams. Manage all relevant information and communication pertaining to supply interruptions Backorder/Stock out occurrence and validate their stated root cause Coordinate summary and align with other Supply Interruptions occurrence tracking tools Track updates or changes w/ reasons, monitor & report out metrics relating to SI occurrences Provide holistic end to end view of events following prioritization and recovery to stakeholders Drive continuous improvement of Supply Chain Performance through enhanced digitalization of supply chain processes. Establish an End to End order fulfillment process executing customer orders, software solution generated orders and intercompany orders. Work with external global contacts e.g. key customers, industry thought leaders and associations, key supply partners as well distribution experts. This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers You have excellent presentation and communication skills, and you show customer and team orientation, working across functional and geographical boundaries You demonstrate understanding of the interdependencies between Demand Planning, Supply Planning and Logistics. Candidate must be organized and prepared to communicate throughout various levels in the organization Understanding multiple disciplines within a Supply Chain organization, APICs certifications, demonstrated knowledge of Supply Chain Theory are a plus Proficient in Power BI/Qlik Sense and other visualization tools as well as Microsoft 365 Suite. Required skills to have for the success of this role 10+ Years experience in Supply Chain Management or Customer Order Management or similar functions Bachelor’s degree in a related field SAP system experience Candidates should have the ability to demonstrate advanced knowledge of concepts, practices, and procedures for area managed, to include principles of predictive analytics using system applied algorithms to achieve best fit demand forecasts based on wide range of data sources. At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally. If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers. If you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about. As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. POSITION CAN BE LOCATED AT A SIEMENS HEALTHINEERS EAST COAST SITE Organization: Siemens Healthineers Company: Siemens Healthcare Diagnostics Inc. Experience Level: Experienced Professional Job Type: Full-time Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. California Privacy Notice California residents have the right to receive additional notices about their personal information. 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