Position Description: Lenovo is more than a global technology company. We’re a leader in genuine innovation, dreaming up  and building  the technology and services that enable and inspire progress around the world. We’re the progressive thinkers, creative doers and endless tinkerers who will always challenge the traditional and who know true groundbreakers never stand still. We’re proud of what we’ve created already and even more excited about where we’re headed. No matter what team you’re part of, from marketing to IT, this is the type of place where you can create real impact. This position is projected to recover DOA equipment in LAS territory in order to perform the entire repair process for machines classified as DOA with the objective to set them and rejoin them to sales inventory, the candidate must generate a strategy in each country to initially manage the inventory of DOA machines and determine which ones would go to the refurbish process according to the viability of repair cost analysis, also the candidate must monitoring the appropriate repair process and quality control of the equipment and finally ensure the appropriate packaging conditions for sale. Together with the eCommerce commercial team and the opportunities that arise in the different Retail and distributors, ensure the sale of the refurbished machines monitoring the inventories and keeping them stocked. Primary responsibilities will include the following: Program Design and Management • Planning strategy to identify the market needs in each country and determine the equipment models to go to the refurbish process acording to the market. • Ability to clarify the objectives of the research and evaluate support needed • Establish relationships with retailers and distributors to identify and stablish new sales channels • Execute an economic analysis to determine the viability of the repair cost Vs the profit of the sale • Tracking and monitoring of sales inventories with the eCommerce team to ensure the sales and stock availability in the  inventories of each country. • Ensure the correct set up of the warranty of refurbished equipment in Lenovo systems Operational Support • Establish the process to achieve the correct packing and labeling of the device refurbished. • Teamwork to interconnect with the areas involved in the repair process. • Technical skills to monitor an appropriate repair and quality control process #### Position Requirements: • Bachelor’s degree in computer science, data science or another quantitative field. • 3+ years of experience with data collection, evaluation, reporting and analysis. • 3+ in customer experience roles. • Strong B2B industry experience, preferably in global companies • Knowledge of sales and inventory management preferred. Technical skills in repair process. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.