Objective of job
The Digital Solutions Centre (DSC) uses the Scaled Agile / Scrum project methodology. The manager post-sales will be the Product Owner of digital products (Quotation, Application, Co ntracting, Doc Mgmt, Customer self-service and etc.). The PO is responsible for the vision, management and delivery of the business solution and product in customer centric view in accordance with the BalancedStrategy. Key resposiblities: Discuss requirements with other business units, Support CPO with Product vision and deliver roadmap design, extract and draft user stories from features, prioritize the backlog with a CORE structure in mind, ensure Sprints are palnned in an effective and efficient manner, testing management/coordination and training to users as well as communication with stakeholders.
Task description
1. Project Management:
- Ontime delivery of projects within budget, with acceptable quality and satisfy business needs/designed scope;
- Engaging with end-users to understand the needs and requirements in product UX and functional design;
- Responsible for high quality, detailed and well defined user stories and product backlog that is aligned to the strategic goals as defined in the Digital Lending Model;
- Prioritization of the relevant user stories / backlog making use of various prioritization techniques to deliver what is most urgent and needed first
- Ensuring product quality by engaging related department to align test cases and testing execution;
2. System Maintenance:
- Monitor of system performances, report bugs and ensure timely fixes & deployment;
- Coordinate & support testing support needed in regards to the owned system;
3. Training and Communication
- Ensure timely training and communication regarding the system new features, issues and/or updates are made timely via the appropriate channel
- Align stakeholders on the system needs/expectations
4. Suppport in other initiatives in DSC teams:
- Support any other ad-hoc assigned tasks from Sr. Managers within DSC teams (Pre- / Post-Sales / Retention) such as system test, deck preparation, business case calculation etc.