Daily Worker Reservation Agent
AccorJakarta rayaUpdate time: November 1,2021
Job Description
Job Description
  • Reporting directly to the Sales & Marketing Leader, the Reservations are directly responsible for handling telephone inquiries, accepting reservations and the subsequent input into the computer system. On a broader scale the Reservations must work closely will all Front Office and Sales personnel, and in particular, Sales, providing lead advice and constant "feedback" concerning both inquiries and firm reservations. 
  • The Reservations Agent must work at all times in maximizing the hotel’s occupancy potential, whilst protecting the Hotel's business mix. The Reservations must at all times maintain a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the telephone. 


Work Experience
  • Previous experience in similar position and hospitality industry
  • Ability to enabling the team and create healthy work atmosphere
  • Sparkling personality, positive attitude and good communication skills
  • Ability to apply strategic thinking and business awareness


Benefits
  • Optimal employee experience and healthy working atmosphere
  • Be a part of a Global community of Hospitality industry
  • Talent development opportunities
  • Corporate Social Responsibility activities


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