Main task
Time (in %)
Data Analyst
- Data Analysis, extraction and management
- Monitoring and improving data quality
- Identify, analyze and interpret trends or patterns with data sets
- Handling of data maintenance, data interpretation, data measurement – Data input, including creation, updates, and deletion.
- Major KPI management in MBK, Region, Dealer support
- Maintain data quality and compliance

40
Marketing campaign support
- Marketing campaign support - Marketing/CS/Sales campaign support for data
- Customer Journey Management support - SFDC Marketing Cloud admin & data support
- Provide the meaningful data insights to respective Business Unit
- Enablement of data collection, Authorization of reports, Visualize data and insights
- Develop data lake as flexible data source for all customer-related analysis
- Work with HQ and External Supplier (Publicis Email) for continuous data analysis improvement

40
Business Partner alignment and communication

- HQ/Region, CoC : periodic/adhoc communications for alignment and problem solving
- Internal teams (Sales/ Marketing/ CS/ CCC/ relevant teams)
- Dealers : dealer standard report
- Steering Agency, CCC and suppliers

10