About Business Tech - H&M's tech organization

Are you passionate about partnering with the business in an agile tech organisation with a global reach? Then this is the job for you! We are currently looking for senior HR Business Partners to join our Business Tech Organisation within H&M Group.

The H&M Group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. During 2020, we will continue our agile transformation to further advance our ability to continuously surprise and delight our customers and accelerate our business – by releasing the power of people, data and technology. Rapid technological development and new customer behaviors are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers technological solutions for the entire value chain for all our brands. With more than 179.000 employees globally, it makes H&M Group as one of the world´s largest fashion and design companies.

We continuously surprise and delight our customers and accelerate our business - by releasing the power of people, data and technology. We explore new ways of working, have a customer focused mindset, embrace our strong values and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world.

Purpose of the Job

The data analyst role sits inside H&M business technology APAC hub organization and cover the data analysis and data insights needs from all H&M brands within the APAC region.

Due to the on-going customer data platform (CDP) project, we’re looking for a data analyst to work hand in hand with the customer insights teams from business operation teams. The main purpose of this position is to ensure maintenance of all BI tools after CDP project launch and fulfill any subsequent data and reports needs from business units. In addition, this position also give data and insight support to Product Owners within business tech APAC hub, so that the PO can design better digital products for customer engagement based on deep insights.

We looking forward to getting someone onboard with us, who’s passionate about turn data into information, information into sights, and insight into business decisions.

Responsibilities

• Professional support and active involvement in setting up the data modelling, BI tools within the CDP platform
• Develop and implement database, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Managing master data, including creation, updates, and deletion.
• Managing users and user roles.
• Provide quality assurance of imported data, working with quality assurance analyst if necessary.
• Commissioning and decommissioning of data sets.
• Processing confidential data and information according to guidelines.
• Helping develop reports and analysis.
• Managing and designing the reporting environment, including data sources, security, and metadata.
• Supporting the data warehouse in identifying and revising reporting requirements.
• Supporting initiatives for data integrity and normalization.
• Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.
• Generating reports from single or multiple systems.
• Troubleshooting the reporting database environment and reports.
• Evaluating changes and updates to source production systems.
• Training end users on new reports and dashboards.
• Providing technical expertise on data storage structures, data mining, and data cleansing
• A/B Testing 

Skills and Abilities​

• Bachelor’s degree in business administration, economics, computer science, management information systems, or related field or equivalent related experience
• Five+ years data analyst or related experience, including proficiency with analytical software or equivalent related education
• Expert on common BI solutions, e.g. PowerBI, Tableau, etc…
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• BS in Mathematics, Economics, Computer Science, Information Management or Statistics
• Demonstrated knowledge of and skill in adaptability, decision making, customer service, interpersonal relations, oral communication, problem solving, project management, quality management, teamwork, written communication, group presentations, group process facilitation, influence, results orientation, strategic thinking, and team building
• Must be fluent in Mandarin Chinese and avaliable to work in China 

Functional Knowledge

• Big data
• Cloud computing
• OLAP
• OLTP
• Hadoop
• Spark
• Hive
• R
• MySQL
• MangoDB
• Python

This is a fulltime position with placement in Shanghai. You will report to Technical Engineer Lead

We are on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviors are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers technological solutions for the entire value chain for all our brands.

The best ideas evolve when great minds with different perspectives get together. We’re all on the same team in a global environment and we learn from each other. There are endless opportunities to grow – your development is all up to you!

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. H&M Group – Business Tech.

Practical info 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you feel that the role is a good match with your background and ambition, please apply no later than 30th of August, 2021.