• In this role , you will assists in providing platform technical support for one or many Intel Datacenter Product families.
• Responsibilities includes:
  1. Participating in new product development representing the customers technical needs creating competitive analysis from a technical perspective developing and presenting technical product training material.
  2. Works with the sales team to help resolve customers technical questions, platform related issue , provide technical trainings, participates in customers visit and presentation.
  3. Owns creation and maintenance of data sheets and technical application notes.
  4. Individuals act as technical experts consultants analysts and program managers.
  5. Responds to customer client requests or events as they occur.6.Develops solutions to problems utilizing formal education and judgement.

Qualifications

• You must possess a Bachelor's degree and or a Master's degree in Electrical Engineering or Computer Science with a minimum of seven years of Hardware development validation or technical support working experience in data center server or workstation products design, debug and strong customer communication skills
• Additional qualifications includes:
  1. Demonstrated experience in Intel Architecture Xeon or Core based Server or Workstation board and system design including developing the PCB assemblies of server system from concept to production.
  2. Multiple related electrical development experiences are required including Cadence Concept Schematic Capture reviewing PCB layout using Allegro tools PCB interconnect schemes Hot-swap and power components understanding of mechanical chassis design and multi board interoperability schemes
  3. Demonstrated ability to lead cross-organizational technology and product development projects requirements management project planning statement of work creation execution management risk management budget management etc.
  4. Demonstrated experience developing and leading development of board and system products including direct experience with mechanical thermal electrical BIOS firmware and power design
  5. Proven ability to lead cross-organizational teams where participants are not direct reports motivate technical contributors and spur innovation.
  6. Effective negotiation skills with proven abilities to achieve mutually successful business outcomes with internal organizations and external customers
  7. Demonstrated tolerance of ambiguity with and flexibility in managing customer changes.
  8. Strong verbal and written English and Mandarin skills with a demonstrated ability to work across geographies time zones companies and organizations

Inside this Business Group

The Data Platforms Engineering and Architecture (DPEA) Group invents, designs & builds the world's most critical computing platforms which fuel Intel's most important business and solve the world's most fundamental problems. DPEA enables that data center which is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologies—spanning software, processors, storage, I/O, and networking solutions—that fuel cloud, communications, enterprise, and government data centers around the world.

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.