Assists in providing technical support for Xeon based products and/or product family. Responsibilities may include
1. participating in new product development representing the customers technical needs creating competitive analysis from a technical perspective event hosting debugging developing and presenting technical product training materials
2. Works with the field sales team to help resolve customers technical questions participates in customers visits and presentations
3. Owns creation and maintenance of collaterals Individuals act as technical experts consultants analysts and customer voice advocator
4. Responds to customer client requests or events as they occur
5. Develops solutions to problems utilizing formal education and judgment
6. Co-work with cross geos counterpart and local cross function teams on issue resolution
Qualifications
You must possess a Bachelor degree and/or a Master degree in Electrical Engineering or Computer Science with a minimum of 15+ years of Hardware development, eco-system enabling, component selection and/or certification working experience in server workstation products design and strong customer communication skills
Additional qualifications include
1. Demonstrated experience in Intel Architecture Xeon based server board and system design including developing the PCB assemblies of server system from concept to production
2. Multiple related electrical development experiences are required including Cadence Concept Schematic Capture reviewing PCB layout using Allegro tools PCB interconnect schemes Hot swap and power components understanding of mechanical chassis design and multi board interoperability schemes
3. Demonstrated ability to lead cross organizational technology and product development projects requirements management project planning statement of work creation execution management risk management budget management etc
4. Demonstrated experience developing and leading development of board and system products including direct experience with mechanical thermal electrical BIOS firmware and power design
5. Proven ability to lead cross organizational teams where participants are not direct reports motivate technical contributors and spur innovation
6. Effective negotiation skills with proven abilities to achieve mutually successful business outcomes with internal organizations and external customers
7. Demonstrated tolerance of ambiguity with and flexibility in managing customer changes
8. Bi-lingual communication skills in English and Mandarin with a demonstrated ability to work across geographies time zones companies and organizations
The Data Platforms Engineering and Architecture (DPEA) Group invents, designs & builds the world's most critical computing platforms which fuel Intel's most important business and solve the world's most fundamental problems. DPEA enables that data center which is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologies—spanning software, processors, storage, I/O, and networking solutions—that fuel cloud, communications, enterprise, and government data centers around the world.
Work Model for this Role
This role will require an on-site presence.
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