Responsibilities

• A strong desire and capability to learn, grow, and develop new skills 
• Empower a culture of safety, security, and compliance in all aspect of datacenter activities  
• Establish and enhance strong working relationships with various internal teams and external suppliers 
• Understand overall ticket management process 
• Perform power cycles, swap out failed components, handle storage media, and perform troubleshooting 
• Perform cable installations, hardware rack / stack installations, testing, and troubleshooting using standard datacenter processes 
• Physically assist in moving and racking equipment 
• Supporting deployment of on-site DC physical infrastructure including Servers, NetDevices, SANS, Window Server OS 
• Supporting parts/component replacement and physical hardware troubleshooting 
• As required, assist Datacenter Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes 
• Ensures compliance with CO+I business units and service-level policies 
• Learn, live, and coach the One Microsoft culture and values.  Lead through change by bringing clarity, generating energy, and delivering success  

Qualifications

Required Qualifications: 

• High School Diploma or equivalent 
• Six months experience handling/maintaining any technical equipment or machinery

Preferred Qualifications: 

• Experience supporting IT equipment or related IT experience 
• Working knowledge of physical IT infrastructure components 
• Ability to support frequent standing, walking, lifting, and working at heights 
• Valid license to drive standard street-legal automatic transmission vehicles within your DC’s local jurisdiction 
• Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.) 
• Flexibility to work non-business hours (shifts) that may include nights, weekends and/or holidays 

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.

Criminal Justice Information Services: This position may require passing a background check conducted through the CJIS criminal justice information system by authorized local, state, and/or federal agencies

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.